Pay as you go.

No. There is no per-log price. Each collection may ingest up to 250 MiB of log data per UTC day, and unused allowance does not roll over; need more? Get in touch. You only pay for extra collections and for retention longer than the free 3 days.

Each collection beyond the first 2 costs $2 a month. Retention is charged per collection, on every collection including the first 2: the first 3 days are free, and longer windows are priced in whole dollars, always rounded down, from $2 a month at 4 days up to $48 a month at 364 days, the longest retention. For example, 28 days is $5 and 91 days is $13 per collection. Five collections keeping 91 days cost 3 × $2 + 5 × $13 = $71 a month.

Any time, from the dashboard. There is no commitment and no downgrade fee. Changes that raise your monthly cost, such as adding a collection beyond the first 2 or extending retention, apply straight away and are charged pro rata for the rest of the monthly period. Shortening retention takes effect at the end of the period you have already paid for, with no refund for that period, so logs you paid to keep are not deleted early. Deleting a collection is immediate, and the unused part of a paid period is credited back to your balance, except while a charge is unpaid, while the account is suspended, after the subscription has ended, or if we did not charge the current period because we had deactivated the account. Deleting a project deletes all its collections and credits nothing. See Terms of Service.

Your monthly total is deducted in advance, at the start of each monthly billing period, from a prepaid balance you top up in the dashboard. Top-ups are paid through Paddle, our reseller and Merchant of Record, which issues your invoices and receipts. Unused balance you paid for through Paddle can be refunded on request; credit we add free of charge cannot be paid out. Consumers also have withdrawal and termination rights. See our Refund Policy.

No. Prices are in US dollars and exclude taxes. Paddle calculates any applicable tax, such as VAT or sales tax, and adds it at checkout. Your balance increases by the top-up amount before tax: a $20 top-up adds $20 to your balance and is charged $20 plus tax.

An optional setting you can turn on in the web dashboard. If your balance is too low for your monthly charge or a paid change, Paddle, our reseller, charges your fixed top-up amount plus tax to the card or Google Pay you authorized with Paddle. It is charged only if one top-up covers the amount due, at most once for each monthly charge or change, and only if its total including tax, as estimated before the charge, fits within what is left of your monthly limit for the billing period. If the final tax is higher than the estimate, that charge can take you over the limit, and no further automatic top-up is charged in that billing period. No other payment method is ever tried, and refunds and chargebacks do not reset the limit. If a charge is declined, automatic top-up pauses until you act; if your bank asks you to confirm a payment, or a payment is disputed, automatic top-up is turned off. You can turn it off at any time in Billing in the dashboard. See the Terms of Service.